Johnsons Jewellers Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.8
- Return Policy4.0
- Good Value4.6
- Customer Service4.6
Recent Customer Reviews (14)
Agnes Moore
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Brenda White
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Althea Long
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Libby Swift
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Archie Hervey
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Laura Mullins
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Lilly Stone
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Lieuwkje Uijen
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Luciano Walton
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Max Ford
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Johnsons Jewellers Pros & Cons
Pros
1
Established Reputation: Family-owned jeweller since 1897, indicating long-standing experience and trustworthiness.
2
Wide Range of Luxury Products: Offers fine jewellery including diamond-studded necklaces, statement earrings, yellow gold pieces, and luxury watches such as Tudor.
3
Bespoke Jewellery Design: Provides custom design services from concept to creation for unique one-of-a-kind pieces.
4
Comprehensive Services: Includes watch servicing and repairs along with certified valuations for jewellery.
5
Positive Customer Feedback: Customers report high satisfaction with engagement and wedding rings made by Johnsons Jewellers.
6
Trusted Expertise & Quality Service: Decades of professional experience ensure expert advice, precision craftsmanship, and reliable aftercare for treasured items.
7
Unique & Exclusive Products: Access to rare luxury watches and fine jewellery collections that stand out from typical high street offerings.
8
Personalized Customer Experience: Family-run ethos emphasizes warm service focused on creating memorable occasions for customers across generations.
9
Convenience & Security: Onsite workshops provide quick turnaround times while maintaining the highest standards in repair and maintenance work.
10
Value for Money through Sales & Offers: Regular sales offering up to 50% off selected luxury watches and jewellery enhance affordability without compromising quality.
CONS
1
Pricing: Use of precious metals like platinum can be expensive; bespoke designs may also carry a premium cost.
2
Limited Online Experience Notes: The website requires JavaScript enabled for best experience, which might affect accessibility for some users.
Johnsons Jewellers Features and Benefits
Features
Established Reputation
Family-owned jeweller since 1897, indicating long-standing experience and trustworthiness.
Wide Range of Luxury Products
Offers fine jewellery including diamond-studded necklaces, statement earrings, yellow gold pieces, and luxury watches such as Tudor.
Bespoke Jewellery Design
Provides custom design services from concept to creation for unique one-of-a-kind pieces tailored to customer visions.
Comprehensive Services
Includes watch servicing and repairs along with certified valuations for jewellery; jewellery cleaning and polishing, expert jewellery repairs, watch servicing and repairs, accurate valuations by certified experts.
Positive Customer Feedback
Customers report high satisfaction with engagement and wedding rings made by Johnsons Jewellers.
Jewellery Sale
Discounts up to 60% off on designer and exclusive pieces, with some items like the Chimento Silver Bracelet priced at £110 (down from £220) and Gucci Silver Trademark Heart Ring at £165.
Pre-Owned Watches
Pre-owned luxury watches are available with significant discounts; for example, a watch priced at £2,750 down from £3,820.
First Order Discount
Additional 10% off their first order by signing up for the mailing list (applicable to selected brands).
Family-Owned Heritage
Established since 1897, Johnsons Jewellers is a local independent family business with over 125 years of experience and traditional values in the Midlands.
Luxury Watches & Fine Jewellery
Offers an extensive collection of high-end jewellery and luxury watches, including exclusive Swiss watch brands not commonly found on the high street.
Onsite Craftsmanship
Skilled in-house goldsmiths and watchmakers perform repairs, servicing, polishing, refinishing, and bespoke creations using advanced equipment.
Jewellery Insurance Assistance
Helps customers decide on insuring their luxury items with guidance towards trusted insurance providers.
Charity Support
Donates £50 to local charities for every diamond sale over £500 as part of community engagement.
Trusted Expertise & Quality Service
Decades of professional experience ensure expert advice, precision craftsmanship, and reliable aftercare for treasured items.
Unique & Exclusive Products
Access to rare luxury watches and fine jewellery collections that stand out from typical high street offerings.
Personalized Customer Experience
Family-run ethos emphasizes warm service focused on creating memorable occasions for customers across generations.
Convenience & Security
Onsite workshops provide quick turnaround times while maintaining the highest standards in repair and maintenance work.
Value for Money through Sales & Offers
Regular sales offering up to 50% off selected luxury watches and jewellery enhance affordability without compromising quality.